In a system that too often moves people quickly from one crisis bed to the next, Djinda was built to do something different: move young people forward.
Time frames are flexible on how long someone can stay. The team doesn’t set an arbitrary clock ticking. They walk alongside each young person — whether the destination is transitional accommodation, reunification with family or education. They don’t nudge them toward the exit until they’re genuinely ready.
“We don’t rush to get them out,” said Alex, a youth worker who has been there since day one. “We walk alongside them. We help build them up to a point where we believe they are ready to move on to the next part of their life.”
That philosophy shows up in the day-to-day in quiet, unglamorous ways. Door knocks in the morning. Help with cooking and cleaning. Appointments. Baking brownies. Board games. Danielle, the first caseworker at Djinda, put it simply: “Every day is very different — and I think that’s what makes it so special.”
Those small moments add up. Over the past year, the team has provided 2,113 bed nights of safety and warmth across 15 young people. Nearly half of those supported were 17 years old, standing right on the edge of a system that can so easily lose them.
One resident, Scott, arrived at 17 carrying significant trauma and PTSD. Gradually, through consistent support, he began to open up. He now participates in activities, maintains routines, and describes his experience in three words: “I feel safe.”
Christmas at Djinda — the service’s first — was a highlight of the year. Staff decorated, cooked together, and gave gifts. For several young people, it was their first safe, positive holiday season. A new tradition was born: each young person decorated an ornament for the Djinda tree. Over time, that tree will become a living record of everyone who has passed through.