SETS is a flexible and needs-based program, delivered to eligible clients or groups in Australia.
To ensure that SETS reaches those most in need, providers should target and prioritise support for the following priority groups:
- people who first arrived in Australia less than 5 years ago
- people requiring urgent help. This includes those with emergency health and wellbeing issues and/or issues with family or domestic violence
- individuals who need one-off or short-term support with a significant life change or event
- dependents, often women, who have otherwise prioritised the needs of their family and delayed their own use of settlement services
- individuals with prolonged issues of low literacy and English language proficiency
- individuals with critical settlement needs where there are no other available settlement or mainstream services that they can get to support their needs
- older migrants or individuals who arrived at a young age and have been in Australia for over 5 years and develop issues as they grow older
- new and emerging ethno-specific communities, community leaders and emerging community representatives
- new and emerging ethno-specific organisations with limited corporate capacity.
Providers can support clients outside of these priority groups. Providers should consider the type and level of support needed when considering how to support clients outside of these priority groups. This is based on client need, budget limitations and relevant program outcomes.
Australian citizens are not eligible for the SETS program.
